Privacy Policy

Last Updated: August 14, 2026

OnlineDTFStore.com respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit OnlineDTFStore.com, create an account, place an order, upload artwork, contact us, or otherwise use our services.

1. Information We Collect

Depending on how you use our website, we may collect information including:

Information You Provide

  • Name
  • Billing address
  •  Shipping address
  •  Email address
  •  Telephone number
  • Account information
  • Order history
  •  Uploaded artwork and design files
  • Customization instructions
  • Communications with us
  • Information you submit through forms or customer support

Payment Information

Payments may be processed by third-party payment processors.

OnlineDTFStore.com may receive information about your transaction, such as payment status, transaction identifiers, payment method type, and limited payment details.

Full payment-card information may be collected and processed directly by our payment processor rather than stored by OnlineDTFStore.com.

Automatically Collected Information

When you visit our website, we and our service providers may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  •  Operating system
  • Pages viewed
  •  Referring website
  • Date and time of visits
  • Shopping-cart activity
  • Website interactions
  • Cookie and similar technology information

2. How We Use Information

We may use information to:

  • Process and fulfill orders
  • Produce custom DTF transfers and gang sheets
  • Process payments
  • Create and manage customer accounts
  • Provide shipping and tracking information
  • Communicate regarding orders
  •  Provide customer service
  • Respond to questions and requests
  •  Prevent fraud and unauthorized transactions
  •  Improve our website, products, and services
  •  Maintain website security
  • Analyze website traffic and performance
  • Send promotional communications where permitted by law
  •  Comply with legal, tax, accounting, and regulatory obligations

3. Cookies and Similar Technologies

OnlineDTFStore.com may use cookies and similar technologies to operate the website, remember customer preferences, maintain shopping carts and login sessions, analyze website usage, improve performance, prevent fraud, and support advertising or marketing where applicable.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

4. Analytics and Advertising

We may use third-party analytics, advertising, and marketing services to understand how visitors use our website and to measure or improve advertising campaigns.

These providers may use cookies or similar technologies and may collect information about your browser, device, and interaction with our website.

Where required by applicable law, we will provide appropriate choices or consent mechanisms regarding such technologies.

5. How We Share Information

We may share information when reasonably necessary with service providers that help operate our business, including:

  •  Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • E-commerce and website technology providers
  •  Design and customization software providers
  • Email and communication providers
  • Analytics providers
  • Advertising and marketing providers
  • Fraud prevention and security providers
  • Professional advisers and other service providers

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our business, customers, rights, property, or safety.

We may transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

6. Uploaded Artwork

Artwork and design files uploaded to OnlineDTFStore.com may be stored and processed as necessary to produce your order, provide customer service, maintain order records, or allow account functionality.

We do not claim ownership of customer-uploaded artwork merely because it was submitted for printing.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal, tax, accounting, or regulatory requirements.

9. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe option provided in the communication where available.

You may still receive non-promotional communications relating to your account, transactions, orders, or customer-service requests.

10. Children’s Privacy

OnlineDTFStore.com is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites or services.

OnlineDTFStore.com is not responsible for the privacy practices of third parties. Their collection and use of information are governed by their own privacy policies.

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights or choices regarding your personal information.

You may contact us to request assistance regarding personal information associated with your account, including requests to access, correct, or delete certain information where applicable.

Some information may need to be retained for legal, accounting, fraud-prevention, transaction, or legitimate business purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal obligations.

When updated, the revised policy will be posted on OnlineDTFStore.com with a new “Last Updated” date.

14. Contact Us

For questions or requests regarding this Privacy Policy or your personal information, contact:

OnlineDTFStore.com
3340 Mall Loop Dr, SPC 1098
Joliet, IL 60404
Phone: 815-254-3302
Email: help@onlinedtfstore.com